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Allstars Movers & Storage, Inc.

( 1.0 overall, based on 2 reviews)


480-786-6973480-786-6973
550 E. Elliot Rd.
Suite 3
Chandler, AZ 85225

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Arizona movers.

MOVE DISTANCES

  • In state

MOVING SERVICES

  • Full-Service Move

SPECIALTY SERVICES

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Allstars Movers & Storage, Inc. Reviews - 2


1 out of 5
Scam Artists at Best!by Randy B.

They offer 3 men and a truck for $49.99 per hour. Then they shrink wrap everything at a cost of $40 per role. Ended up paying an additional $200. We had them put our stuff in storage for 5 months but when we went to get our stuff moved out of storage we were told it would cost exactly the same as what it cost to put move it in the first place. When I complained that they weren't going to shrink wrap everything again, they dropped the price by $100. Still did not have much choice.

When the stuff arrived after dark at our new place, it came in 2 trucks, but it was taken out in one. When they open the door to one of the trucks our stuff had all tipped over. They had use about 6 blankets for the whole move and almost all of our hard surface furniture was damaged. We recorded a broken couch leg and a smashed donkey & cart plus damage to most hard goods on their work order. They won't pay ($0.60 per pound) on the hard surface furniture because we weren't specific enough. Now they don't even answer their phone.

We found a new mattress with a hole in it and more damage after we unwrapped a lot of our stuff. They refuse to cover that because we did not write it down when we signed it off.

We have crushed chairs and cabinets. We are missing a lot of stuff as well which they ignore because you signed it off that the truck was empty. It was dark when we finished and you could not see in to the truck. Even if the trucks were empty ewe did not see them load up from the storage area.

We paid extra to move our hot tub but they have no equipment to move one. 3 guys moving the hot tub without a dolly, straps or anything. They ended up rolling it end over end on plywood they scrounged in the area.

1 out of 5
Horrible Moving Serviceby Amoy Y.

I respond to their ads from weekly Money Mailer and Valpak with ‘a truck and two movers for $39.99 per hour’. Sounds great! But they did not tell you on the phone for many hidden changes such as mileage, shrink-wrap, etc. So the actual fee could end up much higher than you expected.
They charged me extra for moving a piano, but they are non-professional in lack of any appropriate piano moving tool(s). Moving my upward piano, they complained the piano is too heavy and they push piano and scratched my travertine tile. And the worst, they severely damaged my piano (the face of it fell down). As the result, two front legs were severely damaged, one pedal was broken, and the front board fell off completely.
I filed claim and took them more than 3 weeks to respond. They rejected my claim because of so-called ‘help/assistance’ during moving, defined in their invoice and contract. I bet many customers, if not all, should provide courtesy such as providing water/drink (110 degree, July, in Arizona), a pad to smooth bumps of a door curb, and hands whenever necessary. This is how they take advantage from your kindness that virtually releases their liability for any damages potentially happened.

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