They offer 3 men and a truck for $49.99 per hour. Then they shrink wrap everything at a cost of $40 per role. Ended up paying an additional $200. We had them put our stuff in storage for 5 months but when we went to get our stuff moved out of storage we were told it would cost exactly the same as what it cost to put move it in the first place. When I complained that they weren't going to shrink wrap everything again, they dropped the price by $100. Still did not have much choice.
When the stuff arrived after dark at our new place, it came in 2 trucks, but it was taken out in one. When they open the door to one of the trucks our stuff had all tipped over. They had use about 6 blankets for the whole move and almost all of our hard surface furniture was damaged. We recorded a broken couch leg and a smashed donkey & cart plus damage to most hard goods on their work order. They won't pay ($0.60 per pound) on the hard surface furniture because we weren't specific enough. Now they don't even answer their phone.
We found a new mattress with a hole in it and more damage after we unwrapped a lot of our stuff. They refuse to cover that because we did not write it down when we signed it off.
We have crushed chairs and cabinets. We are missing a lot of stuff as well which they ignore because you signed it off that the truck was empty. It was dark when we finished and you could not see in to the truck. Even if the trucks were empty ewe did not see them load up from the storage area.
We paid extra to move our hot tub but they have no equipment to move one. 3 guys moving the hot tub without a dolly, straps or anything. They ended up rolling it end over end on plywood they scrounged in the area.