I called in with a last minute move, and they were able to accomodate me. I appreciated that fact. However, I was told at the last minute that my 3 Man moving team would in fact be 2 men. They knocked a little off the overall price to make up for the lack of personnel. I did not realize that this would actually end up costing me more in the end, as the 2 movers ended up going into overtime by 2 hours, at the premium rate. So.... a move that was supposed to cost me 675.00 ended up costing me nearly 850.00. They showed up nearly 2 hours late. The movers themselves were good, or at least I thought they were. They were very careful moving items out of my rental home.... moving IN to my new home... that was a different story. My brand new dresser that I paid an ungodly amount for, which is beside the point, ended up damaged. I would probably have not noticed, had I not overheard the movers whispering to each other from the other room... and a few words stuck out to me in their exchange... chipped and broken. After they left the room I went to inspect the dresser... finding that all four of the legs had suffered damage. The severity of the damage was not bad... it was the fact that it was hidden from me. I am a "live and let live" type of person... if you're honest with me, I'll let you off the hook fairly easily. Accidents happen. I called them out on their mistake and the blank "deer in the headlights" looks began. The "lead" mover asked if I wanted to file a claim and I replied that I'd like to think about it. He asked if I had wood glue and could I "repair it myself". That irritated me a bit. He and I both took several photos and he commenced finishing the move. After they finished, I had at that point decided that I'd like to pursue a claim. I asked him how to do so. He said that he had already told his boss that everything was fine and that I was going to deal with it myself. This was entirely untrue. He then asked me how much I thought it might cost to fix.... that he would pay me out of pocket. I am not a furniture repair professional so I wouldn't know. I said to forget about it... it was nearly midnight and I had already had a long day. I was then, I feel, overcharged for the services provided, and they went on their merry way, with me left to deal with a piece of damaged furniture and a disheveled home. And as luck would have it.... I found several points of impact throughout my new home.... where they had struck walls and door frames. Next time.... I'll skip Mike's.
( 2.0 overall, based on 1 review)
10594 young st
Riverside, CA 92505
Riverside, CA 92505
We offer professional service at affordable flat rates.
- In state
- Full-Service Move
Moving Company Business Info
|Number of Trucks||2|
|In Business Since||2013|
Is this mover licensed for your move?Movers in the state of California are required to have a valid California state license (CPUC #) for moves within California. They are additionally required to have a valid USDOT license to operate across state lines.
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