The actual service was fantastic, but if you want "UP FRONT AND TRANSPARENT RATES" you are going to be disappointed. I was initially quoted $238 for a 2 hour move which seems fair. However not until after they had moved all of my stuff was I told there was an additional $154 "State Mandated" vehicle fee. You would think that this would be in the quote. I thought I had messed up reading the fine print, which would be fine, I signed the agreement, so I paid. But after they left I went back and reread the agreement and they had marked the vehicle fee as $0 in the initial estimate. So, either they are careless and incompetent or deceptive and trying to underquote and overcharge. They even conceded that they had made a mistake and took $50 off. If I misread something do you really think they would take $50 off the bill? I didn't think so. They admitted multiple times they messed up their quote and I'm still down $104 dollars. Great business you guys are running.
On the positive side, the delivery men were very professional and everything was handled with care and speed.