A Good Moving Company showed up at our house in a rented truck with limited tools and flimsy blankets and too few movers (one with a hand injury). As a result there was damage to both homes, including a large hole in the drywall, as well as damage to several pieces of furniture as well as artwork.
At the end of the move the lead mover agreed that the result was not up to their standards and assured us that the owner was extremely honest and would take care of the damage.
After submitting a formal complaint, the owner proceeded to yell at us and tell us that it was our fault that their had been damages to the property and demanding that we send an apology to their team for being upset about the damages.
After much debate the owner agreed to pay for the repairs and after sending the receipts for reimbursements sent me an email indicating he would not in fact pay for the repairs.
As indicated by other reviewers the owner is prone to yelling and bullying and despite attempting to approach the repairs in a very fair way (we only asked for them to cover the most significant damage and we took care of the rest) he did not keep his word.