Hilldrup moving company was hired by my company for my relocation. They were horrible from the beginning. They over-estimated my moving weight. Even the packing company they contracted said it was a gross overestimation. Then I sold a whole bed set and dresser. However, after the move, they stated i was overweight by over 500 lbs. That is unacceptable because i had planned my budget accordingly. They also only informed me of my exact delivery date on the day they loaded the van instead of 48 hrs prior to loading as promised. I had to pay $500 to move my flight to an earlier date and go through hell to move my closing in order to be at my new place on their delivery date. They were non-apologetic and were going to charge me $3500 more to store my things for an additional week if i did not accommodate their said date. The packing company, however was excellent and United Van lines was the company they contracted with to actually move my things from Jax to ATL and they were great. But I would not recommend Hildrup to my worst enemy.
Would you recommend this mover to a friend? No
Hilldrup Moving & Storage Inc.
Bilkisu, thank you for bringing your customer service issue to our attention and know that we’re concerned about your experience and currently working on addressing this issue. We apologize if Hilldrup Moving & Storage fell short in meeting your expectations. If you wish to discuss this in more detail please contact Our Director of Quality & Customer Relations at 800-678-6586. We appreciate your feedback and hope to speak with you soon.