The company left me stranded in an empty apartment for a month before I got my stuff. Terribly rude, dishonest, and unprofessional. Plus, they either lost or stole $1500 worth of stuff.
I would call, and they would cut me off, or hang up. The manager told me at one point: "Do you want your stuff or not?" when I called to ask them why they hadn't shipped my stuff after 2-3 weeks of it sitting in storage.
After I canceled my travel plans so that I could wait around for them, it takes them weeks to get my stuff out. Even then, they failed to deliver the legs to my table for another 2 months! The worst!