The movers arrived approximately an hour and a half early. They were scheduled for 10am but arrived around 8:30am. While I appreciate the promptness, I was not prepared for that early of an arrival. They did, however, wait until I was ready for them to begin moving without starting "the clock". I had 2 men and one truck. I believe their names were Traevon and Richard. They wore shirts with their company logo and used a large Penske truck (without a company logo) for the move. I moved from a third floor apartment with winding stairs. I did not have much, but due to the stairs it took quite a while, approximately three hours, to load the truck. While the movers were loading the truck, they were very conversational, pleasant, and funny. They took care to wrap things that could get damaged like TVs, TV stands, and tables. During the beginning of the move one of the managers, I believe his name was Melvin, stopped by to make sure that the two guys were on the job and not wasting any time. He even helped for a while. After the truck was loaded, we drove to my new location which was about 40 miles from the origin. My new apartment is also on the third floor. Even though they had just gone up and down several flights of stairs at my old place they remained professional about having to do it again at my new place (poor guys). One of the guys did have headphones in and was singing some lyrics, but it didn't bother me much. The entire move took approximately 6.5 hours. All of my items arrived safely and in one piece. Although, I am still in the process of unpacking, nothing appears to be damaged or missing. At the end of the move, they were very professional and pleasant as well. I was requested to fill out some paperwork which included where I moved from and where I moved to, as well as sign a few pages, and write a review for the movers. The rate was confirmed as well as the cost. The payment was electronic via something similar to Square and the receipt was e-mailed immediately.
I would recommend Fox Moving and Storage to others.