The move didn't start out the way I had hoped, in that the crew was late because of "a problem with their GPS." At least the owner of the company phoned me to give me a heads up. Once the crew of 4 arrived, they seemed to be fairly well organized, but then the head mover explained the manner in which they load the truck, explaining how they load all the big items last mainly because it's easier to move everything into the new home that way. They knew we were headed to a storage unit, and not a home with this move. I didn't question the strategy since, after all, they were the professionals. However, this seemed to drag out the process much longer than it needed to be. They knew we had to be out by a certain time because we were selling our property, and had to be out at a specific time. It came down to the wire, but they made it just in time. The truck itself was also too small to fit everything so we had to make a second trip. Luckily, they didn't charge for the extra travel time it took for the second tip. They managed to break a few things (half my dinner plates costing $25/plate from my wedding, and a 70 year old antique dresser) and lost the custom hardware for the Ikea bed frame for our bedroom, which forced us to drive to Ikea not once, but twice to get the right parts to reassemble our bed.
The crew did work very hard, and had to endure hot, rainy, and humid conditions, so I tipped them accordingly. I'd imagine that they would probably perform better in a more ideal moving situation (moving from one home to another with no time constraints), but given my situation I wasn't completely satisfied.