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The Moving Crew

( 4.7 overall, based on 19 reviews)

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508-868-4291508-868-4291
114 Dudley River Road
Southbridge, MA 01550

Every process of your move is important to The Moving Crew as our business is grown by your referrals and high recommendations. Pride is taken on every job with every mover as there is a mutual understanding that great work produces a greater reward. The highest achievement for The Moving Crew is to know that every customer is 100% satisfied with the services provided.

MOVE DISTANCES

  • In state

MOVING SERVICES

  • Full-Service Move
  • Moving Labor
  • Packing Services

SPECIALTY SERVICES

  • Commercial/Business Moves

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Moving Company Business Info

Number of Trucks 0
Better Business Bureau Rating & Complaint History

Is this mover licensed for your move?

Movers in the state of Massachusetts are required to have a valid Massachusetts state license for moves within Massachusetts. They are additionally required to have a valid USDOT license to operate across state lines.
Something wrong, out of date, or missing? Let us know
USDOT# Required for out-of-state moves 2407387   Verify here >
MA license (MDPU) Required 31690 Verify here >
Massachusetts Movers Association (MTA) Recommended Not Found   Verify here >

The Moving Crew Reviews - 19


5 out of 5
Professional, Courteous and Accomodatingby Raymond S.

While researching moving companies I called several. Some were not at all professional on the phone and I felt no confidence in them. Beginning with the first phone conversation with Mary at Fresh Start, I was immediately informed of the details and what to expect. I was sent a quote which I felt was very fair and I booked them. I felt very comfortable with my choice. A few days before the move, I needed to change the date due to contractors not finished. Once again Mary went to work for me and helped to find an opening that would work for us and was very pleasant about that as well.

Moving is a very stressful time and the Moving Crew, Mike, Nick and Wayne were very pleasant and went right to work and had me moved in less than the anticipated time quoted.
I am a satisfied customer and would confidently recommend them to friends.

The only recommendation I can think of is the men could present more of a professional or uniform appearance, just my personal opinion and in no way takes from the good service! Thank you Fresh Start.

4 out of 5
A positive moveby Claire E.

I used The Moving Crew for my move and thought they were a very professional company to hire. They came in on budget to what I was given as an estimate. On moving day the movers were very careful with my stuff. The movers were also personable and conscientious.

5 out of 5
Caring Professionalsby Craig T.

Great experience starting with the first phone call, followed up with a quote, then a site visit where it was clear the process would take longer than the information I was able to provide over the phone. The crew arrived the morning of the move and could not have been nicer. It's our second move in a year. The company we went with last time was a bit less expensive, but did not take the time to secure items with the care and detail the Moving Crew did. Well worth the slight extra expense and time. Moved in the rain and they did all they could to keep things protected and clean. Everyone was friendly and respectful and seemed to genuinely care about making this a positive experience. They worked as a real team. Once the truck was packed and another crew had finished, they sent an additional three men to assist in unloading to speed up the process - no extra charge for the extra people. Not a thing even scratched. Very impressed.

5 out of 5
Satisfied Customerby Kathy L.

Called to schedule-spoke with owner- filed a preliminary sheet of what needed to be moved-employee came to house to review sheet and advised of additional costs and time
Was willing to schedule for a last minute home closing and work around our needs for time
Provided a discount of cost if they underestimated
Crew was extremely polite and worked very hard on the hottest day of the summer of 2014
The only fault we found was that being the hottest day of the year ~ they should of started their day much earlier to prevent from heat exhaustion.

4 out of 5
Good jobby Terri G.

The people at The Moving Crew are very professional. They came to the house to give me a quote for my move. They sent a quote by email and I accepted. The process was very easy. I later learned that the quote that I had accepted was lower than it should have been, but they honored the quote I was given. The day of the move went very smoothly. The men were good hard workers and very careful with my furniture and with moving the furniture making sure not to bang into walls and woodwork. I was glad I choose this company and would recommend them.

4 out of 5
Pretty goodby Christine P.

I spoke with Chris initially who gave me an estimate. He was very responsive to my call and my questions, sent over an estimate, reviewed it with me and was very professional. The morning of my move the crew was about 20 minutes late but considering they were coming in to Boston during rush hour I didn't really mind. The crew, 3 guys, worked their butts off. They were all very professional, very nice and friendly. About an hour or so in to the move though it became clear that the truck was not going to be big enough to hold all of our stuff. Things became a bit tense as and I could tell that they were all stressed. The head of the crew said that I underestimated the number of boxes by about 20 which is why truck was too small. We didn't count the boxes but 80-90 boxes for a 2 bedroom seems unlikely. I've moved 12 times in my life, and this is the first time I've ever had this experience. As it was getting later and later, the crew was getting frustrated and so was I. At one point we had to ask the guys to fit as much as they could because they were closing up the truck and there was still space and still a ton of stuff left to be moved. My wife over heard the crew talking (complaining) and one of them asked if we wanted them to take the fridge too. So they loaded up every square inch of the truck (because we wouldn't let them stop until it was done.) when the truck was full there was still a significant amount of small furniture and items left in the apartment.
The unloading process went fairly smoothly.
When they were finished, the head of the crew and I reviewed the estimated and actual charges. It was estimated to take 5.25 hours, it took about 6.5. And there was still a lot of stuff I had to get. I asked to speak with a manager, and spoke with James. I expressed to James that the crew worked hard and the 1.25 additional hours was fine but I was going to have to pay $100 to rent a uhaul and get the rest of the stuff myself. He took $100 off and apologized. Very professional.
Overall the crew worked hard, the managers were nice, but the underestimate of time and truck size was very inconvenient.
I would use them again, but next time I will dramatically overestimate how much stuff I have.

5 out of 5
The Moving Crewby Glenn H.

From start to finish they helped make our moving day a very positive experience. The crew was great. Very hard workers. They did everything we asked with a smile and more. The Moving Crew was priced very competitive. Would highly recommend them to anyone we know.

5 out of 5
Greatby Janet K.

I had used the moving crew another time. They were very happy to help me again. My furniture is large and heavy so they did have to call in another person to help as the move before mine took longer then expected and they were slightly tired when they got to my place. Everything was done correctly and the price agreed upon was what I paid. I will be calling them again in a up coming move.

5 out of 5
Superior service - and a bunch of nice guys!by Sue L.

I moved from Massachusetts to Maryland in July 2014. Every part of my experience with The Moving Crew was superior. The phone estimate was the same as the quote provided after an on-site walkthrough, and was the price paid when the move was completed. Since this was a long-distance move, the folks at the Moving Crew planned everything perfectly,and kept me informed every step of the way. There was absolutely no damage to any of my things. These guys did a first-rate job and highly recommend them.

5 out of 5
Great moving experienceby Kevin C.

Great moving experience the crew worked diligently staying focused. Valuables were wrapped safely beds reassembled no trash was left behind by the company. The crew arrived on time for a hard days work. I had 4 movers it took about 2 1/2 hours to pack up the truck.

 

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