They were beyond terrible. They put my potted plants in the bottom of wardrobe boxes. When I unpacked my clothes, not only were the plants dead, but there was dirt all over my clothing. Toilet cleaner was put into a wardrobe box with clothing hung on top of it. By the grace of God the cleaner didn't open as my clothing would have been ruined. My jewelry was dumped from the drawer where I kept it into the bottom of another box. I am still unable to untangle many of the necklaces with delicate chains. My husband's starched work shirts were not hung in a wardrobe box, but stuffed in a dish pack box. They are a wrinkled wad. Personal Touch also didn't mark the contents or the room location on many of our boxes. We didn't know in which room to put our boxes or where things were that we needed. In addition to all this, none of our furniture was wrapped or protected in any way. Just about every flat surface on just about EVERY piece of furniture is scratched from boxes being slid across the top or furniture being stacked. Personal Touch broke the leg off one of my tables. They broke the leg off an antique wardrobe. (Instead of picking up the wardrobe, they drug it.) Pieces of wood trim are broken off pieces of furniture and are missing. They cracked the foot board on one of our beds (I can't even begin to imagine how they did that), and broke a finial off another piece of furniture. Personal Touch broke a hunk out of the marble top of a marble top table. Many of our furniture pieces will need professional restoration. Glen Cox of Personal Touch sold my husband on their services. Glen said that because they would do such a careful job with our move we didn't need to purchase full coverage insurance. We will now get pennies for the damage caused by Personal Touch Movers. After spending $5399 on this move, we will be paying another fortune to have our furniture restored. You've been warned.
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Personal Touch Movers, Inc.
Candler, NC 28715
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- In state
- Full-Service Move
Moving Company Business Info
|Number of Trucks||0|
|In Business Since||2012|