movers arrived late and the truck they brought was ridiculously small as i said to them the minute they arrived. they said no problem. took 3 trips back and forth and they did not move all of my items. they did not reassemble 3 beds and broke one bed.
Good Life Moving Services
In response to your review Gina we have noticed several discrepancies. The movers didn't arrive late. They arrived at your location on time and had to wait for twenty minutes for you to arrive at your residence. The truck size should have been appropriate to the inventory that you listed. Three trips were required because you had two separate pickup locations and added furniture at the second location. In regards to the beds, three beds were disassembled and should have been reassembled at your residence. However it is impossible for all three beds to not have been reassembled considering the complaint you made about one bed allegedly being broken. When asked by the movers did you want them to have the bed repaired you said no and that you would handle it yourself. We apologize for any inconvenience you may have been caused but it wasn't because of the job done by the crew but your own negligence in disclosing information. Your job could have been facilitated effortless with the correct information and a bigger truck and crew would have been provided. Instead because you failed to provide full information on your job, the crew spent almost ten hours at your locations in order to get the job done the best way that they could.