Broadway did a great job with moving my one-bedroom apartment from the third floor with no elevator, to a second story apartment (which thankfully did have an elevator). The guys were very helpful, respectful, and wasted no time. The move out and in took a total of 5 hours combined.
I think the company could have done a better job communicating. I was originally told that a particular date would be okay for a move, but upon receiving the quote, I happened to read it was another date. It wasn't a big deal, as it happened to be a day difference, but I don't remember anyone mentioning it to me verbally. Additionally, on the move out date, I was scheduled for an afternoon move out (I was told I was the second person they would stop at on that particular day); luckily I was around because I was called in the early morning and told the movers were there. To management… please communicate better in the future. The service form the guys was fantastic, its frustrating not to have good communication with the top.
The actual price paid was exactly as the binding quote. I would use them again and recommend Broadway to anyone making a move.