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ACE Moving & Storage

( 1.0 overall, based on 1 review)

154 Wallabout Street
Brooklyn, NY 11208

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  • In state


  • Full-Service Move


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ACE Moving & Storage Reviews - 1

1 out of 5

On August 11, 2015, I received an estimate from ACE Moving for the amount of nine hundred and ninety two dollars ($992.50) The estimate included a precise list of items to be moved from my residence in Morris Plains, NJ to my house in Doylestown, PA on Aug. 28.

When Mike, the ACE manager of the four-man team, arrived at my Morris Plains house, he told me that the estimate was wrong and the cost would be $3,300-$3,500, $750 of which was packing materials. I was shocked at this triple price. I had already packed all my belongings in professional packing materials and boxes and could not fathom an additional $750 for wrapping six glass shelves and three pictures (one of which was damaged since the three pictures were put in one large box).
I received two other firm estimates from different movers for the same job and they were $1,700 and $1,900.

Most shocking and frightening was the fact that Mike bullied and threatened me. He told me that if I did not tip him, as well as his three workers, he would charge me even more. At this point I was afraid for my own personal safety. This man should be fired.
In addition, there was significant damage done to a wall corner where the metal underneath was actually dented (photo attached). A section of the wall has to be replaced and this is your responsibility. There was also damage inflicted on a section of the stairs which is very noticeable and will have to be repaired or replaced (photo attached). I am waiting for a piano specialist to come to the house as ACE damage to lid to my piano. Also, one of the pedals is jammed and needs to be fixed.

More movers to consider in Brooklyn, NY

4.5 2 reviews

I got an estimate of 5 hours . The over all move was okay except that they caused a cut in my sofa. Also, we finished the move in 2.5 hours. Even though the minimum labor charges is for 3 hours,... Read more

  • Full-Service Move
  • In state
  • Out of state

The company did an excellent job wrapping furniture and moving items without any damage. They were fast yet careful. They actually came in under the proposed amount which was a pleasant surprise. I... Read more

  • Full-Service Move
  • Moving Labor
  • Portable Storage Containers
  • Packing Services
  • In state
  • Out of state

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