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Hercules Moving and Storage

( 3.0 overall, based on 2 reviews)

1015 Fairbanks Avenue
Cincinnati, OH 45202

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Not your average moving company. We honor our commitments, using only our own trained employees. When we say we'll be there--we'll be there! You can trust us to pack and transport your possessions safely. Reliability proven with A+ from BBB.


  • In state
  • Out of state


  • Full-Service Move
  • Moving Labor


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Moving Company Business Info

Number of Trucks 4
Warehouse Size No
Better Business Bureau Rating & Complaint History

Is this mover licensed for your move?

Movers in the state of Ohio are required to have a valid USDOT license and an Ohio state license to operate legally within Ohio and across state lines.
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USDOT# Required 620608   Federal Complaint History >
OH license Required PUCO 137501-HG Verify here >
Ohio Association of Movers (OAM) Recommended Not Found   Verify here >

Hercules Moving and Storage Reviews - 2

1 out of 5
lost/stolen item, owner indifferent to the issueby

The physical move went as described in the company's services description, but:

An item went missing (theft or lost on the truck?) during the move and the owner was indifferent in addressing this issue with me. The missing item was immediately brought to the attention of the front office staff, and subsequently to the owner, who requested i fill out his insurance claim form to resolve the matter. This suggested to me he would follow his company's 'normal process' of resolving a lost/missing item. Over 4 weeks later, and after 14 requests to the front office to speak with the owner, the owner denies responsibility for the missing item and did not use the form he requested i submit, telling me he is not going to follow through with his 'normal process' of submitting/resolving a claim, and therefore ending the missing item claim with no resolution.

I provided a detailed description of the missing item, have filed a police report to officially report the item as missing, have given Mr. Hirth ample opportunity to resolve the matter, and have followed the company's process of both submitting a claim form (as requested by Mr. Hirth on 27 Jan/16) and asking for a ‘Presentation of Loss’ Form, in accordance with the company’s ‘Advice of Coverage’ (their contract/instructions).

The company is questionable in its handling of property and handling follow-up to any issues raised.

Based on:
• a missing item (either theft or lost on the truck; it is a fact the item valued at ~$600 was in my possession before the move, and not in my possession after the move)
• the owner beginning a process to resolve the issue and then not following through with his own normal process
• multiple attempts to speak with the owner (Mr. Ron Hirth) going unanswered (14 phone calls over 30 days)
• when i asked Mr. HIrth why it has taken 30+ days and 14 calls to his front office to get a call back from him, his response was simply that he was busy, and out town

I would not recommend this company and have filed a formal complaint in the appropriate venue.

5 out of 5
Great moveby

We had a short move but it was very difficult because they had to carry everything up four flights of stairs. They were very quick and didn't try to drag out the hourly rate like they could have. They really cared about not damaging any of our property or walls. Our movers were Russell and Eric. We really appreciated everything they did to make our move as smooth as possible!

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