Jessen the Mover was involved in moving our furniture from Blainville to Florida: JESSEN MOVING INC. corporate headquarters and warehouse are located at: 6435 Cote de Liesse, St-Laurent, QC H4T 1E5 (514)342-5004 http://jessenthemover.com
During the move, the movers left deep scratches in the living room hardwood floors. When the merchant was informed, they requested we fill out their complaint form and get a quote to repair the floor, all of which we completed.
They haven't resolved it, avoid our calls and emails and this has been going on since end of August 2013.
And by the way, we were initially quoted $2480.00 by Empire Moving, we ended up paying $4331.00!! The reason we were given was excessive weight, which we can never know for sure since we're not there when the truck gets weighed and just have to take their word for it.
The worst part is, you may not know you're going to deal with them, because they seem to get sub-contracted for the move. Empire Moving in Montreal was the company we initially dealt with, very nice salesperson, but as soon as they get their money, which they claim they must get before they cross the border, they turn on you and good luck trying to reach or talk to anyone.
Huge mistake and what a shame!!!