I chose Big League Movers because they were by far the best customer service experience of the 3 quotes I received for my move! They got in touch with me quickly and I spoke with Kevin. I had a lot of questions as this was my first move using a company and moving from Memphis to Chicago. I was only hiring labor and renting my own uHaul. I originally planned to move on a weekday but when I later asked to change to Friday (considered a "weekend day") -- Big League Movers honored the original quote which they did not have to do! I was on a tight budget and I really appreciated them doing that. On the day of my move, they gave me a window of 1:00-3:00. At about noon, they did call and say the movers were running late. It wasn't that big of a deal to me, but I appreciated them giving me a heads-up. The guys showed up at around 2:00 and were done in the allotted 2 hours. I was initially worried because they were so young, but the "head guy" (only 22 years old) was VERY professional, respectful and knew what he was doing. I don't recall his name, but he was great! My dad was hanging around the day of the move and asked the guys to load a few extra pieces of furniture on the end of our truck (these items weren't a part of my quote) -- they did, without hesitation, and without extra charge. I can't say enough that this was a great experience with Big League Movers! Each phone call I had, they answered my questions fully and were kind and patient. The move was efficient and quick and the young men were courteous and professional.
Big League Movers
Memphis, TN 38118
Big League Movers is a fully licensed, bonded, insured, and BBB accredited Moving Company. We service both residential and commercial moves, local and long distance. We cover all the bases!
Follow us on Twitter: https://twitter.com/BigLeagueMovers or on Facebook: Facebook.com/BigLeagueMoversAtlanta. USDOT 2196756
- In state
- Out of state
- Full-Service Move
- Moving Labor
- Portable Storage Containers
- Corporate Relocation
- Commercial/Business Moves
- Art & Antiques
- Industrial Movers
Moving Company Business Info
|Number of Trucks||10|
|In Business Since||2011|
Is this mover licensed for your move?Movers in the state of Tennessee are required to have a valid USDOT license to operate legally within Tennessee and across state lines.
|USDOT#||Required||2196756||Federal Complaint History >|
Big League Movers Reviews - 13
Duran and Joe were terrific! They were very professional and represented Big League Movers well! They worked in a tireless manner and communicated every move! I would gladly recommend Big League Movers to anyone looking for a top notch moving company!
They were great! I was pleased at how well they packed things and how they were very concerned about keeping their customer happy. They unpacked my belongings put them in their proper places. They didn't scratch anything. They were quick at packing and unpacking my belongings. I would recommend them to everyone! Their employees were nice and very helpful. They explained the whole move process before they got started.
The movers arrived on time were very friendly very accommodating they were friendly and easy to work with seem to be very professional except for it was raining and I had to be the one to suggest that they cover the furniture while they were putting into the truck and out of the truck but once I did suggest that then they were consistent about covering the furniture also day two of my legs were broken off of my chest which was from and lack of foresight in not putting all the weight on those legs. Alex the lead mover talked with the office and insurance is supposed to take care of the damaged furniture I have not heard as of this date but expect to hear soon
My wife and I have moved far too much over the years. In addition, to say we were dreading this last move was an understatement. Several friends and coworkers recommended Big League Movers to us. Therefore, after doing a little research, we called them. From start to finish, they eliminated all negative stereotypes with moving companies. The movers were prompt, and faster than anticipated. We did the entire take down and reassembly, but they did all of the heavy lifting. The movers were professional, amiable, and moved at a very fast, efficient and cost saving speed. They finished the move of our three bedrooms to our new place in 3 hours…and we had accumulated quite a bit. I know experiences vary, but through our own, I can easily say their card is on our refrigerator, and they are the only ones we will call.
I have used them a lot in the past. This must be my eighth or ninth time moving with Big League, and I would use them again in the future. They arrived on time, the estimate they provided was good and everything was so fast and easy. Happy repeat customer.
I contacted them on their website first to put in a request and I had a call back within 24 hours, so I really appreciated that. We set up the moving day and time and they were very flexible with the timing. They were also very quick and they had lots of available dates. I even called them back to change the time we agreed on and there were no problems.
When it came to moving day, they called me in advance to confirm their arrival time and actually let me know they were running an hour ahead of schedule. They were courteous, though not overly personable but did a great job packing everything up and asked questions, so we had to give a little bit of direction. Overall they were quick, efficient and did a great job for our first time moving with them.
I found Big League Movers on a discount site and made my payment through that site – the cost was $99 for 2 hrs. Then I contacted them to get an estimate and get my move scheduled. On that call, they asked me questions about what I was going to move, specific items, where they were moving from and to, etc. They never gave me an actual written estimate – just a rough over the phone. The scheduling was fine – there were no issues. But, they said the movers would call me before they got to my house and never did. When it got to moving day, they were supposed to come at 8am but I never received a call - they just showed up at the door and were about 15 minutes late. But once they got started, they worked out what they were moving, how much needed to be moved and got right to work on it. There were no problems and no hassles, even moving things from upstairs to downstairs. They got everything loaded into their truck and hauled my stuff to the place I was moving to (following behind me). When we arrived, they worked out how they’d move my things in and moved me in with no problems. I told them where things went, and they were able to complete the move in under 2 hrs (which was the discount amount).
I spoke to Big League to set up a move date about a month before I needed to move. I gave them a deposit but I looked in my account a couple weeks later and it hadn't been taken out. They hadn't set my appointment yet! So, I had to follow up again and we scheduled for another day. They called me 2 days before that move date to confirm the appointment, make sure they had the right address, etc. On move day, I was supposed to move at 3pm but they called me around 2 or 2:30 telling me they were going to be late because their previous move ran over - they gave me a new estimated time when they'd be over (so, I was aware they were going to be late). They then came when they said they would and were very professional. They did a walk-through when they were done after about an hour, then we drove to my new apt and did another walk-through when my stuff was moved in. They placed my furniture where I wanted and made sure everything was where it should be. Someone from the office called to confirm the final cost and overall, they were very nice and honest.
Big League are great movers. They're honest about their prices - whatever they tell you is exactly how much it's going to be. They took about 2 hrs the first time they moved me; I had more things the 2nd time so it took 2-1/2 hours, but they didn't waste any time. They're on time, get right to the job and get it over with. They also let you talk to the manager when the move is finished to make sure everything went well. I appreciate that they really do want you to have a good experience and check with you before they leave to make sure you're happy.