This company is absolutely ridiculous. The movers they had sent to move me on October 20th, decided it would be an intelligent decision to lay my 55in television flat with screen up and then Proceeded to lay my 90lbs smoker on top of it. After telling the mover that is not right, he said it's okay because the television is wrapped only to find out that the television was indeed broken. After being assured that the television would be replaced by both the movers, claims, and management (Andrew), I get a letter from claims department stating that "given that I did not purchase higher moving coverage, the settlement is for $500." Ironically enough they do not even offer the higher coverage anyways and the "denied" is automatically checked off so there is no way to get the coverage anyways. I have been told repeatedly that someone will call me the next business day which no body ever does. So now I'm not only down the $517 it cost to move, but also another $800 to get the television I had before (television was about $1300) DO NOT USE THIS COMPANY AND DO NOT BE FOOLED BY MOVING STARS INC. They are the same company. I absolutely hate going online and writing reviews on companies being I'm in customer service as well but this is just absolutely ridiculous.
Get Mover Quotes
Moving Stars, Inc.
Houston, TX 77065
Is this your moving company? Claim this Listing
No matter your budget, Moving Stars, Inc. has a solution for your home or business.
- In state
- Full-Service Move
- Moving Labor
Is this mover licensed for your move?Movers in the state of Texas are required to have a valid USDOT license and a Texas state license (TXDOT#) to operate legally within Texas and across state lines.
Moving Stars, Inc. Reviews - 2
I would give Moving Stars Inc., formerly Katy Moving Stars Inc., a 0 rating if I could.
My printer, & camera disappeared during the move. (They did replace my printer after a month of constant phone calls & being ignored). My wood floor was damaged after they said they had hooked up my washer, but hadn't. They will take no responsibility for the
damage done to the floors, walls or furniture that was damaged during the move.