Horrible experience. They broke a curio cabinet that was a gift from my aunt. The employee said that the wind knocked it over...it wasn't even windy! Then the supervisor and employee had to have a some to Jesus meeting in the middle of the move. The employee threatened to walk off the job. They scratched the paint off my wall, put four dents in a wall upstairs, ripped a hole in the back of my box spring, the list goes on and on. There was no professionalism and entirely too much small talk during the move. It took them 4 hours to move my items from a one bedroom, 750 square foot apartment. My new place is only 25 minutes away from the old place. When it was finally time to pay, I was informed that they could only take cash. I did not have cash and I was not going to inconvenience myself anymore, they had no choice but to take a credit card. I have been trying to follow-up with the manager to file a formal complaint, but I have not been able to contact him.
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Sanford & Son Moving Services
Houston, TX 77449
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At Sanford & Son Moving, we've built our livelihoods on moving people's homes. From the simple to the lavish, we've experienced it all and we can help you every step of the way. No job is too small or too big for our knowledgeable crews.
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- Full-Service Move
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Is this mover licensed for your move?Movers in the state of Texas are required to have a valid USDOT license and a Texas state license (TXDOT#) to operate legally within Texas and across state lines.
Sanford & Son Moving Services Reviews - 2
They were on time, courteous, moved things quickly and were very professional. They also didn't damage anything. They made sure to handle all of my property with care as if it were their own, they got everything done in a timely manner, not taking their time. And they made sure to keep things very organized and were very clean moving about my home.