Mike and his coworker were fine, though I was worried that Mike was going to have a heart atttack going up and down the stairs with boxes. When I called their office, I told them that I was moving from a 3rd floor aparment to a 4th floor apartment, no elevators. They quoted me a price, and I agreed to it, but when the move was done, I was told it would cost me 3 times as much as I was quoted. Because of them I was broke for the rest of the month, was unable to pay for medicine I needed, food and supplies for the month. They did great work and were very courteous, but the money was way too much!
Advance Relocation Experts
Hello Diane my name is Austine Thompson owner at Advance Relocation Experts LLC I actually booked the job explaining the charges to miss Diane the charge was $110 per hour for two movers and a truck and based of her description over the phone I quoted her 4-5 hours day when my movers got there it was obviously more than what was described over the phone my driver now wrote an actual estimate and explained to miss Diane that this is a by the hour deal and not flat rated after a long 10hours day due to access and the stairs involved miss Diane told me all she has only has $400 and she gets paid again on the 25th and which I agreed to her paying the balance then I even discounted the balance of $675 and told her to only pay $600 which she paid I will never take advantage of my client especially and elderly client anyways Diane I'll reach out to you to see how we can come to some kind of resolution