The guys actually doing the move were excellent...hard workers, friendly, communicative. Unfortunately, the professionalism ended there. I did the exact same move a year before...ARE's initial "final" bill came in double that. No estimate was provided prior to the move and the "dance" at the end was obviously their schtick. They will start you high so be prepared to negotiate the final bill..
I did give 4stars to the guys professionalism.
Advance Relocation Experts
hi Julie my name is Austine Thompson operations manager here at Advance Relocation Experts i actually came to your residence to write you up an estimate and did talk to you after move initially your move was suppose to be a one day move but you not getting the keys or closing at your new house prolonged the move to a two days move but as i explain we charge to leave items in the truck and commuting back and fourth from our shop would also had more to the time required to execute the job at the end of the move you expressed your concerns about the issue i personally offered you a $500 discount which was a chunk but wanting to work with you on the cost julie i really apologize if you feel like you were not properly communicated to but on local moves we do charge by the hour and every service provided during the move is charged by the hour i also understand the frustration of a high bill believe i always work with my client and that,s why i gave you a $500 discount we explained that going back and fourth will add more time to the buttom line but ill reach out to you to find a resolution.