Faster than a speeding bullet! More powerful than a locomotive! Able to leap tall staircases in a single bound!
These guys were awesome. First, I polled about 8 companies for quotes on my first round and they were the only one to actually respond, and they responded in a very timely manner. Their website was designed very well in order to get the correct information for an accurate quote. The owner was very prompt in answering all of my questions via email, and was sure to get all the information he needed from me.
They showed up within fifteen minutes of their designated arrival time, and made sure to call me to let me know that they were going to be a little late. To my surprise, they showed up with four guys instead of three, and told me they were only charging me the three man rate. Each of the guys made it a point to introduce himself to both myself and my significant other. They were super friendly from the moment they showed up, and continued to be super friendly after hours of hard labor.
Speaking of hard labor: they worked hard. We had a one bedroom apartment pretty well packed with stuff as well as a storage unit likewise packed, each with a flight of stairs to access. They cleared the apartment in one hour fifteen minutes and the storage unit in just over one hour. They then dropped it all into my condo, which is down a flight of stairs and has an internal flight of stairs, in just over an hour. All told, going from Redmond to Kirkland to Bellevue, filling a 26 foot truck and emptying it again, was 4 hours flat. Considering that my original quote was 6 to 8 hours, I was really quite pleased.
Their professionalism and consideration were top-notch. They are also very aware that word of mouth and the opinion of the customer is what drives their business, and they strive to please. They gave me little considerations that most movers would charge an arm and a leg for without batting an eye (like use of a wardrobe box for loose bits and parts of desks, taping up boxes that we had run out of tape for, things like that...oh, and don't forget the little tiny detail of the free fourth man).
All in all, I feel that their professionalism and speed in my move saved me quite a bit of money over choosing someone who charged less per hour.