Top Privacy Policy

This web site (the "Site") is operated by (collectively “MCR”). The Privacy Policy that follows (the "Policy") describes MCR's collection and use of information in connection with the Site.

This Policy does not describe MCR's collection, use, and disclosure of information through means other than this Site (e.g., offline) or the collection, use, and disclosure practices of any third party, including moving companies, advertisers, or affiliates. For information on a third party's information collection, use, and disclosure practices, please review the privacy policy on the applicable third party's web site. Also, please note that this Site contains links to other web sites. MCR is not responsible for the web sites, content or privacy practices of any third party. By using this Site, you acknowledge that you have read this Policy and agree that you are subject to the provisions of this Policy and the MCR Terms of Use located at the following URL: If you do not accept any portion of this Policy or the Terms of Use, your only option is not to use the Site.

Collection of Personally Identifiable Information

You are not required to provide any personally identifiable information to visit the Site. MCR automatically collects Usage Data (as described below) and may collect ZIP codes and other information in connection with your use of the Site (e.g. search information inputted by you about your move, the areas in which you are conducting a search, etc.). MCR collects personally identifiable information on the Site only when you make it available through your use of the Site. You may be required to provide personally identifiable information to use certain services on this Site. In addition, you may submit personally identifiable information through the Site in other ways, including: (a) submitting a request for a quote, (b) submitting a review and/or uploading one or more photos, (c) participating in online surveys, promotions, contests and/or sweepstakes; (d) subscribing to newsletters, editorial content, and/or promotional content sent via email; (e) in connection with other products, services, features, and/or requests made available through the Site; and (f) submission of purchase and/or billing related information including credit card numbers. The types of personally identifiable information collected will depend on the nature of the submission or the features of the Site used, but could include your name, address, phone number, email address and credit card information.

Usage Data Collection

The Site automatically collects passive information and may also customize your visit through technical means. Passive information regarding usage of the Site and services that is collected and/or aggregated by or on behalf of MCR through the use of such technical means or otherwise is referred to in this Policy as "Usage Data." Usage Data may be collected as follows:

Cookies: Cookies are small text files that are placed on your computer's hard drive by computers (or servers) to identify your computer. Cookies allow MCR to recognize you when you visit the Site, to personalize your experience and generally to serve you better. For example, if you enter your name, address or ZIP code on one of the Site's forms, it may be stored in a cookie so you do not have to enter it again on other forms on the Site. You may disable cookies or otherwise manage them through tools provided with your browser software or with third-party software packages. If you turn off cookies, many of the Site's features may not work as well or at all.

Web Beacons: Web beacons (also known as pixel tags, Internet tags, clear GIFs, or single-pixel GIFs) are electronic images embedded into a web page. Cookies and web beacons can tell us what advertising you have seen on the Site, which allows MCR to offer you a more diverse or interest-based selection of advertising information and may also be used to measure the effectiveness of MCR advertising campaigns. Web beacons may also be included in emails sent by MCR to determine when and if such emails are opened or forwarded.

IP Address Logs: MCR also logs Internet Protocol (IP) addresses the location of your computer on the Internet. Cookies, web beacons and IP addresses are also used to compile data regarding Site usage (what web site you came from, what pages of the Site you visit, how long you were on the Site, what type of browser you are using, what web site did you go to, etc.).

Information Use

Personally Identifiable Information: Personally identifiable information collected by MCR through your use of the Site may be stored on servers or in a cookie on your computer and may be used by MCR for any of the following purposes:

  • To confirm, fulfill, or follow-up a request that you make or to communicate with you regarding the MCR services.
  • To verify the legitimacy of reviews and ratings.
  • To solicit reviews and ratings.
  • For our marketing purposes and the marketing of discounts offered through our Site by moving companies and other service providers.
  • To contact you by e-mail regarding account status, changes to any account agreement, and/or to confirm any account registration or submission of a request for a quote. In addition, if you provide your email address or other contact information in connection with a request for product information, MCR, an advertiser, affiliate, partner and/or other third party or parties, as applicable, may use that information to contact you.
  • To send promotional materials, newsletters, or other content via email, or to request content from you—such as a consumer review. Please note also that the messages that MCR sends to you to confirm, fulfill, or follow up on a request may incidentally include promotional material or other content from MCR or its partners.
  • To permit third parties to whom MCR may disclose personally identifiable information specifically for direct marketing purposes to send you promotional or informational messages.
  • We may supplement information you provide to us with information from other sources, such as information to validate or update your address, payment card or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to enable us to fulfill our products and services, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes.
  • To improve your user experience and/or to measure interest in various areas of the Site.
  • To manage its relationships with affiliates, customers, and other third parties.
  • To facilitate Site administration, analysis, research, reporting, development, optimization and other internal purposes, including, without limitation, to compile Usage Data.

Usage Data: MCR reserves the right to share Usage Data with Affiliates and any other third party for any purposes. Such purposes may be use of Usage Data, whether by MCR or any third party, for administrative, analytical, research, optimization, ad serving, and other purposes. For example, MCR may use statistical analyses of Usage Data in order to measure interest in the various areas of the Site, for development purposes, or to inform advertisers and partners in aggregate and anonymous terms about consumers who click on their advertising or other messages. IP Addresses are also used for systems administration and for related troubleshooting purposes.

Promotional Materials. With respect to promotional materials and newsletters that MCR may send via email from time to time, MCR will not continue to send you such communications if you ask us not to. However, you agree that MCR may send to you, and you cannot opt out of, communications of a transactional or relationship nature, including, but not limited to, communications regarding fraudulent or illegal activity, account status, request a quote confirmations, review (or other content) submitted confirmations, changes to this Policy or the MCR Terms of Service, as well as communications to confirm, fulfill, and follow up on your registration, MCR’s services, or in response to any request submitted through the Site.

Information Sharing

MCR may share your personally identifiable information with third parties in the following cases:

Affiliates. MCR may share personally identifiable information with its affiliates on the condition that the affiliates' disclosure and use of such information is consistent with all applicable laws, rules, and regulations.

Requests. MCR may maintain relationships with third party providers for some of the products and services offered through the Site. If you request information or services through the Site, you agree that MCR may share personally identifiable information with third parties as may be necessary to provide such information to or perform such services for you. For example, if you request information about a moving company advertised on the Site, MCR may share the information collected through such request with the owner(s) and/or agent(s) for the moving company (or applicable designee) and/or other similar or related parties. In some cases, the information that you provide through the Site may be collected directly by a third party or its designee (e.g., through forms hosted by such third party or on a page framed with MCR branding). Personally identifiable information also may be shared with specific third parties so that can respond to your requests. The subsequent use or disclosure of any information collected by or provided to third parties is subject to their privacy policies and practices.

Direct Marketing. MCR may share your personally identifiable information with third parties for direct marketing purposes, such as to solicit consumer reviews. Although MCR will endeavor to notify all third-party direct marketers that the information provided to them is confidential, the subsequent use or disclosure of information is subject to those third parties' privacy policies and practices. Service Providers. MCR may work with related and unrelated third parties that provide services on its behalf. Examples include providers of analytical, developmental, promotional, research, credit card processing, technology, support and other services. For example, MCR may work with third parties who host or operate the Site or may ask that a third party conduct an online survey or sweepstakes or send newsletters or other email communications on its behalf. Similarly, if you make a payment to MCR by credit card, MCR may share personally identifiable information and credit card information with a third party in order to process credit card transactions, or such information may be collected directly by the credit card processing service provider on MCR's behalf. In such cases, MCR shall endeavor to require that the third party maintain personally identifiable information as confidential and use the information only to perform the services specified by MCR.

Sweepstakes/Promotions. In the event that you participate in a sweepstakes, contest, or other promotion on the Site, MCR reserves the right to share personally identifiable information collected in conjunction with the sweepstakes, contest or promotion with any third party sponsor, co-sponsor, and/or sweepstakes operator. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties' privacy policies and practices.

Other: MCR expressly reserves the right to release any personally identifiable information or other information you provide to third parties under the following circumstances: (a) when required by law or legal process, or if otherwise requested by a legitimate law enforcement body to cooperate in their investigations, (b) to investigate and/or take action against illegal activity, suspected abuse, or unauthorized use of the Site and/or MCR services, (c) to protect the property or safety of MCR users or others, (d) to enforce the Site's Terms of Use, and/or (e) in connection with any sale or other transfer of ownership of all or a part of MCR or the reorganization of any of its businesses or related businesses. If you make any personally identifiable information publicly available on the Site (e.g., by posting a review or a photo which contains personally identifiable information), anyone may see and use such information and MCR is not responsible for such use. MCR expressly reserves the right to share any personally identifiable information you publically post on the Site with third parties and the subsequent use and disclosure of such information is subject to the privacy policies and practices of those third parties.

Collection of Information by Third Parties

Information Collection: As noted in this Policy, advertisers, affiliates and other third parties may collect information about you when using the Site through the use of cookies, web beacons, flash cookies or DOMs, and/or other similar technologies. For example, we work with companies that collect statistical information regarding Site usage and provide related analytical services. Also, MCR uses third-party companies to serve advertisements when you visit the Site, to collect statistical information regarding Site usage, and to generate metrics related to the delivery of such advertisements. Third-party advertising companies may collect information about your visits to the Site and supplement that information with additional information obtained from other web sites in order to provide targeted advertisements about goods and services which may be of interest to you across their networks of web sites (which may or may not include this Site). These third parties also may use this information for determining or predicting the characteristics and preferences of their respective advertising audiences, for measuring the effectiveness of their advertising, and for other purposes. In addition, MCR may share statistical and behavioral data about visitors to the Site with these third-party advertising companies for the purpose of managing and targeting advertisements on the Site and/or on other web sites. These third-party advertising companies may note some of the pages you visit on the Site through the use of web beacons. In the course of serving advertisements to you, these third-party advertising companies may also place or recognize a unique cookie on your computer to allow them to recognize web beacons and otherwise improve advertising effectiveness.

Ad Choices: Third parties who place advertisements on this website and other service providers may collect and use information about your visits to this website and other websites in order to provide advertisements about goods and services of interest to you. If you would like to obtain more information about the practices of some of these parties, or if you would like to make choices about their use of your information, please click here:

More information and additional consumer choice options may be found here:

MCR adheres to the Self-Regulatory Principles for Online Behavioral Advertising. For more information please visit

Consumer Reviews

We collect information that you voluntarily provide as part of our Site and services, including messages, posts, comments, responses, reviews, ratings, and photos you submit, ("User Generated Content"). MCR may in its sole discretion share your User Generated Content with others. If you do not want information shared with others, you should not submit User Generated Content. To the extent User Generated Content contains personally identifiable information, MCR is not responsible for its use by third parties. Once you have submitted User Generated Content, we reserve the right to publish it and distribute it in any medium to others.


MCR also may offer message boards, blogs, bulletin boards, chat rooms, comments areas, or other forums ("Forums") on the Site that are intended for use by visitors who are 18 years of age or older. Any information you disclose when posting a message in these Forums may become public. You should not include any information in your posting that you do not want other parties to see or use. Moreover, users who post a message in the Site's Forums may make their e-mail addresses available to others, and if you post any messages in the Forums that include contact information (e.g. name, phone number) you may receive unsolicited email or calls from third parties.


Mobile-Related Information: If you use a mobile version of MCR or a MCR mobile app (the term “MCR” as used throughout this Policy to include the same) MCR may collect mobile-related information such as your device and hardware IDs, device type, request type, your carrier, your carrier user ID, and the content of your request. This mobile-related information may not by itself identify you; however, it may be unique or consist of or contain information that you consider personal.

Location-Based Services: If you use location-based products and services, you may be sending MCR location information. This information may reveal your actual location, such as GPS data, or it may not, such as when you submit a partial address to look at a map of an area.

Third Party Networks: Requests may be sent through your mobile carrier's network or a public wifi network (depending on device settings) and your carrier or the wifi network may have access to your requests. For information regarding your carrier's or the wifi network’s treatment of your information, please consult their respective privacy policies. MCR or any MCR mobile app may not be available on all mobile devices/platforms or operating systems.


The security of your personally identifiable information is extremely important to us. We take steps to keep it physically secure in data centers and it is accessible only to authorized personnel as needed to perform operations governed by this Policy. In addition, when collecting credit card information, the Site uses Secure Socket Layer (SSL) encryption, the industry standard for protecting privacy in web transactions. Please keep in mind that despite these measures, MCR cannot guarantee or warrant 100% security of its servers and databases. Moreover, MCR cannot guarantee or warrant that personally identifiable information that you submit through the Site will not be intercepted or otherwise disclosed.


MCR believes that it is especially important to protect children's privacy online. MCR does not knowingly collect or use any personally identifiable information from children under the age of 13 and MCR does not knowingly provide any personally identifiable information, regardless of its source, to any third party for any purpose whatsoever from visitors younger than 13 years old. No information should be submitted to or posted at MCR by visitors younger than 13 years old. If we discover we have received any information from a child under 13 in violation of this Policy, we will delete that information immediately. If you believe we have any information from or about anyone under 13, please contact us using the information provided below.


This Site contains links to other sites. While MCR encourages its business partners to adopt privacy policies and practices that build users' trust and confidence in the Internet, MCR is not responsible for the privacy policies or practices of third parties or any of the content of web sites linked to the Site or any third-party products or services offered through the Site. You should use common sense when you navigate the Internet and be aware of when you travel outside the Site. In addition, you should carefully review the applicable privacy policies of each web site you visit and each web service you use.

Notice to California Residents “Your California Privacy Rights”

California Civil Code Section 1798.83 permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to:
Attn.: California Privacy Rights Requests
c/o: General Counsel
1608 S Ashland Ave #71442
Chicago, Illinois 60608

Governing Law; Visitors Residing Outside the United States

This Policy and the practices of MCR are subject to the laws of Illinois, without regard to its conflict of law principles. MCR makes no representation that this Policy and practices comply with the laws of any country outside the United States.

Changes to this Policy

Any changes to this Policy will be posted on the Site in this location and this Policy will be identified as "Last updated on __________, 20__". Your continued use of the Site after such notice constitutes acceptance of such changes without modification. It is your responsibility to check back and review this location regularly to ensure that you are familiar with the most current terms. Should you object to any such changes to this Policy, your only option is to discontinue use of the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at

© 2013 | 1608 S. Ashland Ave #71442 | Chicago, IL 60608
Last updated on February 7, 2013