My wife and I needed to move to a bigger place, and luckily it was just up the same street. We thought with only that short distance, the bids from moving companies would be cheap and competitive. How wrong we were! Some companies, even in the Fayetteville area where we live, were going to charge for fuel on top of having a minimum of 3-4 hours, so the bids ranged from $435.00 to $704.00 for the same service. To say the least, we experienced sticker shock.
The Better Business Bureau website certainly came in handy during the process of eliminating the “greedy” and finding something feasible. That’s where we found Roadrunner Moving in Rogers. They had a two-hour minimum at $85.00 per hour—no fuel charge or travel time even driving from Rogers to Fayetteville! What sold us besides this was they were rated A+ by the BBB and had no complaints against them. For us, it was a no-brainer which moving company we wanted. Amanda, at the home office, was wonderful to work with on coordinating everything for us.
On the day of our move, Brian and John were delayed by highway construction in Rogers, but Amanda promptly called to let us know. As soon as they did arrive, both young men exhibited a knowledgeable, professional attitude as well as being respectful and kind. They worked well together or separately and never slowed down until they had the truck loaded . . . in one hour! They then asked for a short break, and we thought it was well deserved. Unloading took a little longer only because the dryer vent duct was in an odd place and Brian had to work around the builder’s boo-boo. We were only charged the two-hour minimum.
We have moved several times during our marriage, but using Roadrunner Moving Company was by far the best! Hopefully, we will not have to move again anytime soon, but if we do we now know which company to call. They certainly live up to their name and reputation.