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"Did Not Pay for Damanged Items"Review of Hollywood Moving & Storage, Inc.
DO NOT use this company! I used them last summer and had a terrible experience. I started looking for movers by filling out online requests. The owner of the company, Bobby, emailed me in response to my online request. Although I received calls from other companies, I selected Hollywood Moving and Storage because of their guaranteed low prices and because they were licensed, insured and bonded. After doing business with this company, I quickly discovered why it's not worth it to take the cheap route.
Moving Day: The two movers arrived on time and ready to work. They loaded the truck quickly and efficiently. I have no complaint about the initial service. The delivery was simply OK. They were sloppy and lazy with the unloading, but nothing alarming. However, within 30 minutes after the movers left my new place, I noticed that my flat screen TV had a crack in it. I immediately called the company and eventually received a response from Bobby.
Filling an Insurance Claim: At first Bobby seemed professional, and I felt like he would resolve my issues without delay. After several emails, I ended up NEVER receiving compensation and Bobby eventually stopped responding to my messages. Please see attached photos of email correspondence.
Another Note: The movers also broke my bed frame. I didn't notice until after a few days, but never bothered to add this to my claim.
Hollywood Moving & Storage, Inc. Reviews - 2
Hollywood Moving & Storage, Inc.
Canoga Park, CA 91303
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For over 13 years, our customers have experienced extremely smooth moves in all types of situations. Whatever your unique Moving requirements might be we are the Orange County movers to call.
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