As a disabled senior, with a life threatening illness, Tim Gordon, Owner of A BETTER WAY TO MOVE, learning of my circumstance informed me, “Well, you probably don’t need most of what we have.”
It has now been twenty-six months since my possessions were allegedly moved into storage vaults at the company's facility in South Los Angeles.
The bill most recently offered by the company has reached over $14,000.00! This bill escalates $580.00 monthly. They will not provide any inventory information or pictures, contrary to state law. I have paid a total of $4,369.00 in storage fees, (in addition to a moving bill of over $2,300.00) and have been given only part of a bed, and three pieces of broken artwork. .
Mr. Gordon told me, "My business has little capital and every penny counts.and my business must come first." I believe that many of my possessions were removed and sold in anticipation of my being deceased soon. Considering my medical expenses, seeking legal counsel with fee estimates exceeding $10,000.00, was out of the question; a fact discussed with Mr. Gordon.
I promise you, if your property has above average value, you risk never seeing it again.
My decision to use A BETTER WAY TO MOVE was based on the information provided in reviews submitted by former clients. Unfortunately, that decision has proved devastating. I cannot dispute the validity of those reviews, but can attest to A BETTER WAY TO MOVE as being a dishonest company.
My intent this is that you will seriously consider not using this company, and avoid what has become a nightmare for me and my family. Shame on A BETTER WAY TO MOVE!
A Better Way to Move
On February 8, 2012 we moved most of this gentleman's belongings from his house to our storage.
Not everything he owned fit on our truck, so at his request, we returned the next day to move and store the remainder.
His credit card was declined, and full payment for the move was finally received 6 months later on August 6, 2012.
He was given a Not-to-Exceed price of $2,000 for the move, and he was charged $1,758.95.
We have stored his full houseful of belongings ever since then; they take up a lot of space in our warehouse.
He has paid a total of only $2,241.05 for 54 months of storage, and yet we have not yet, as of August 2016, sold any of his belongings.
Because he is so far behind in paying his storage rent, we have the right to sell his goods in an auction. When we informed him that thsi was what we intended to do, he complained to the Public Utilities Commission and the Better Business Bureau and also filed a lawsuit. All of these were dismissed, so he has posted this negative review.