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"Horrific"

Review of Acclaimed Movers and Storage Inc.
1 out of 5
Horrificby

Zero stars for this business. I engaged this company for a cross country move. I have done this move 2 other times in the last 6 years. It cost me thousands more than the last two moves AND I was forced to leave 50% of my belongings behind. The move cost was $2500+ more dollars than the initial bid. Prior to the move I was contacted several times "returning phone calls" I never made. The woman seemed inexperienced and confused. That should have been an indication that something was amiss.
When the job was estimated I was told that I would be purchasing 6 garment boxes and boxes to wrap my paintings, lamps and antique wall hangings. When I unpacked the garment boxes I discovered they were used (Names Sheila and Aaron marked on them...and it's just me, no Sheila or Aaron at my house) and the boxes were very damaged. I found used shoe covers in the bottom of one of the garment boxes.

All of my paintings and wall hangings were loose when they arrived (apparently never been boxed) and my Tiffany lamp which they boxed was broken!!

I am also missing 2 boxes. One of which has 18 Fiestaware Salad Plates and 18 Fiestaware Coffee cups. You can't even replace those! Where are they?
Upon my arrival back east I had a medical emergency in which my animal that travel cross country with me, died. I needed to pay cash for his medical services. I explained to the company that due to this unforeseen emergency I was unable to accept my items on 11/2 the delivery because I did not have cash. You cannot use credit card on the receiving end.

They still called on 11/2 and asked if I could borrow money from someone so they could do the delivery. (Seriously who has $3500 in cash sitting around to borrow?) I have just driven alone 3 days cross country to move to a new city, to a new job, my pet has has convulsions and died. I have told this moving company since 10/31 I would not be able to take delivery because of the cash paid to the emergency vet.

I am just a bit stressed and the moving company lady first gives me the wrong information and then calls later and provides me with contradictory information regarding the the missed delivery. It was going to cost another $1250 because the items were stored in another state. But during all those painful phone calls I thought I arranged to have my belongings delivered on 11/7. I had spoken to the company at least 3 times a day since 11/2.

My items arrived 11/15. Some damaged and missing. I am appalled by the unprofessional and uncaring service I received. These people should not be in business!!!!!!!!!!!!!!!!

Acclaimed Movers and Storage Inc. Reviews - 1


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Acclaimed Movers and Storage Inc.

( 1.0 overall, based on 1 review)


818-776-0223818-776-0223
15904 Strathern St, Suite 24
Van Nuys, CA 91406

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