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Covan World-Wide Moving Inc.

( 1.0 overall, based on 1 review)

4400 Mark Dabling Blvd
Colorado Springs, CO 80907

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  • In state
  • Out of state


  • Full-Service Move


  • Commercial/Business Moves
  • Military/DOD Certified
  • Government/GSA

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Moving Company Business Info

Number of Trucks 445

Is this mover licensed for your move?

Movers in the state of Colorado are required to have a valid Colorado household goods and property carrier # to operate legally within Colorado. They are additionally required to have a valid USDOT license to operate across state lines.
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USDOT# Required for out-of-state moves 256677   Federal Complaint History >
CO license (household goods and property carrier #) Required HHG-00102 Verify here >

Covan World-Wide Moving Inc. Reviews - 1

1 out of 5
Total nightmareby

I am not new to contract moving, as a member of the Armed Forces this is my 8th move I had made in the last 20 years. However it will be my last. This by far has been the worst moving experience I have ever had, and now I know why my peers prefer to use the personally procured move. We were performing a move from Fort Carson Colorado to Jacksonville Florida.
I will begin with the preparation before the pack out day. I had a pre-move inspector come to the house and get a quick inventory of the stuff to be moved and take a list of additional items needed to pack up. I told her we needed the shipping bolt for a HE washer and some other small items for unique items. The local office called me a few days before pack-out day and I had to explain the extra items needed again including the shipping bolt and TV boxes. When “Rocky” and his team showed up they didn’t have any of the items needed. They had to run back to the warehouse to get additional supplies and they never brought the shipping bolt for the HE washer. “Rocky” assured us that he would put it in when they got the shipment to the warehouse. When we received shipping in Jacksonville there was no shipping bolt in the HE washer. So even though we explained the needs to 3 separate people in your organization, it still did not happen. I called our “move manager” and explained that the lack of communication in their organization was lacking.
Once we received delivery is when the true chaos began. First we have 7 inventory items missing, including furniture and an outside patio table. What is more alarming is we were missing an entire king sized bed and headboard that conveniently was not on the inventory, even though the frame was not on the inventory but it showed up. There were other items not on the inventory that did arrive, which tells me the inventory at pack up was not very organized. I was never allowed to check inventory numbers during move day as in past moves and “Rocky” told me not to worry. Good thing my wife took pictures on move day, as we have pictures of a man in a Covan t-shirt boxing up the king size bed in the driveway behind the truck with the box springs next to him. Not only did we have missing items, but at least 25 items were broken beyond repair, including three lamps, countless glass items and mirrors, furniture, and electronics. One item, a $1000 electronic Ijoy massage chair was wet and had mold.
When the team showed up to provide delivery they were late and very unprofessional. After they unloaded the truck they were asking for a signature, my wife asked them to unbox certain items i.e. kitchen, clothes, and they stated they didn’t have time. She explained what is in the contract and they complained vocally and started doing their job. However when they unloaded the clothes they just dumped out the boxes on the bedroom floor. Again I have pictures to prove the mess they made. The unpacked the tv boxes and threw away all the power cords that were taped to the back of the tv.

Bottom line, is this has nightmare move from the beginning to the end. With your companies lack of organization and poor customer service has caused my family much hardship and between the missing and broken items we are looking at an estimate $8000 dollars in damages or missing items.

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