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"DON'T USE THIS COMPANY"Review of Trans World Van Lines INC
Pickup Date 12/29/17 - Delivery Date 5/18/18
This company is not a moving company. They brokered my move. They picked up late and delivered 75 business days, excluding holidays, after the first available delivery date. This means they delivered 45 business days, excluding holidays, after their contract allowed. DOT regulations only allow 21 business days, excluding holidays, to deliver after the first available pickup date. Their contract gave them 30 business days, excluding holidays, to deliver after the first available delivery date. Upon delivery, they still requested full price to be paid. Every box with a fragile label on it was crushed, dented, water damaged, or ripped. Very little care was taken of my stuff. Many damaged or broken household items. They were not professionals at packing a truck. They didn't give even close to an accurate estimate, so I was forced to leave behind my couch, washer, and dryer. Also during delivery, the company they hired to deliver my stuff hired a guy off of Craigslist to unload my items into my house. I didn't pay $2,900 to have some random sketchy guy be in my house. Transworld Van Lines Inc never made me a priority, and in fact, multiple times told me other customers were more important than me.
Through this ridiculously long process, I started looking into this company. Well, I found out the Englewood, CO address listed as their headquarters is a false address. According to the Englewood Police Department, it's not even a possible address in their city. They also informed me that Transworld Van Lines Inc used to run out of a warehouse on that street, but they were run out of town for scamming people. I filed multiple complaints with the DOT which in part led to the Feds investigating Transworld Van Lines Inc. In fact, they have been told to cease operations according to the DOT employing I talked to about this. The DOT has pulled Transworld Van Lines Inc's DOT number.
I'm writing this review so that no one else has to go through a similar headache as I have gone through over the past 5 months. This company is not worth your time or money.
Trans World Van Lines INC Reviews - 2
Trans World Van Lines INC
Englewood, CO 80110
Trans World Van Lines INC is a full-service long distance carrier that currently services pickups & deliveries in the lower 48 states. Our qualified movers will guide you thru your move to ensure a stress-free relocation. We offer standard moving services, full packing services, crating, insurance, and even auto transport.
We have carrier status with the U.S. Department of Transportation and every move comes standard with two forms of insurance coverage. Give us call for no-cost, no obligation estimate!
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I had never used professional movers before, and after this experience I will never go back to moving on my own. They were professional communicating with me prior to the move, showed up promptly... Read more