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"Horrible & unprofessional"

Review of Royal Moving & Storage Inc.
1 out of 5
Horrible & unprofessionalby

On March 22, 2018, Royal Berry- owner of My Royal Movers, LLC, came to our house and gave us an estimate of $2,800 to move all our belongings + 1 car from Apopka, FL to Memphis, TN. We agreed. On March 24, 2018 - the day of the move, he "miscalculated" the amount of belongings after he filled up a 20 ft truck and now required a second 20 ft truck + more manpower for the move. He forced us to pay an extra $2,141 in moving expenses for a total of $4941. At that moment, my wife and I had cut off all utilities in the house and had to vacate the Apopka house because the landlord had another renter waiting. We had no choice but to continue with My Royal Movers, LLC so we paid the extra $2,141. Had we known we were going to be in this predicament, we would have gone with someone else. During our move he was trying to work 2 jobs at the same time and we kept getting the short end of the stick. To make matters worse, during the unload in Memphis he drove his moving truck onto our yard destroying the grass and dropped an expensive piece of wood furniture. He penciled on our contract that he would compensate us $150 for the damages with a check in the mail. It has been a month and he never mailed the check. Royal Berry is COMPLETELY all about the money. He will “bait and switch” you the day of in order to force you to pay more money. The entire time working with us, he kept telling us, “You’ve got the best movers in Florida” but that is a complete lie. This is a true and honest review of my family’s experience with My Royal Movers, LLC. I even contacted the Orlando BBB (which he is not a member of - no surprise) to report him. Save your hard earned money and find a true professional to do the job.

Royal Moving & Storage Inc. Reviews - 1


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Royal Moving & Storage Inc.

( 1.0 overall, based on 1 review)


407-282-0575407-282-0575
6810 Old Cheney Hwy
Orlando, FL 32807

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Royal Moving & Storage, family owned and operated since 1976, is a leading relocation company in the Central Florida area. Operating out of Orlando, FL, Royal Moving was created with three key goals in mind; quality customer service, fair pricing, and honest business practices.

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