This company is the worst possible moving company. I had numerous items which were destroyed. For example, the legs of my coffee table and end tables were smashed off. The movers also smashed in the screen of one of my televisions. Also, a mattress that was being moved was inexplicably lost.
When I reached out to the moving company after the items had been delivered, not only did they deny being the cause of the damage, but they claimed that I had caused the damage before they had been picked up. On the bill of lading, there was no note by the movers that it was indeed damaged before.
Further, I had moved a mattress but the only items that I actually received were the box spring and the bed frame. I had to go out and buy a replacement mattress because I did not receive this. In my opinion, when dealing with customers, they should be treated with dignity and respect as opposed to being called a liar or treated like you are at fault. I don't think that anyone should ever use this company at any time as they will ruin your belongings and then claim that you are a liar. Please do not use these people.
Another complaint I have is that the group is clearly used to lying to the customers. Upon booking they stated that they do not subcontract with other movers to deliver items. However, this was extremely unfactual. The movers did contract with another company to deliver my items.
In summary, don't walk away from these people, run. Get with a more reputable established firm and do not use these people.