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"GO SOMEWHERE ELSE!!"

Review of Colonial Van Lines
1 out of 5
GO SOMEWHERE ELSE!!by

DO NOT USE!!!!!!

I've done two moves with Colonial. The first one in 2018 went fine, this one was a disaster.

Colonial did not call once like they said they would. They did not call to let me know when I'd be picked up, they did not call when a manager was supposed to call me back, they did not call to let me know my balance due.

They did not adjust the moving estimate despite me calling to go over everything. I removed some stuff, and added some things. Their answer "we're just gonna leave it as is"...the movers sure didn't.

They do like telling you nine times how you can pay them the money owed, though.

I'm supposed to get a $250 credit given all the screw-ups, but I have zero belief that will happen given their inability to do even the simplest tasks such as calling the customer. I don't even care at this point, I just want them out of my life.

This is a company that doesn't do what it says, doesn't know that a contract is a two-way street and does not care when they screw up.

I know many use them cause they are on the cheaper side. Spend the extra couple of hundred. Colonial will nickel and dime you up to that amount anyway.

Colonial Van Lines Photo 1
Colonial Van Lines
Jun 03, 2021

Alex, we have been trying to work with you. Please contact us again so your concerns can be addressed. Thank you

Colonial Van Lines Reviews - 13


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Colonial Van Lines

( 3.7 overall, based on 13 reviews)

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800-356-1855800-356-1855
8795 W Mcnab Rd#103
Tamarac, FL 33321

Colonial Van Lines is a trusted licensed and insured long distance moving company with over 20 years of experience in the moving industry.

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