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Bekins Van Lines, Inc.

( 4.7 overall, based on 3 reviews)


1800-456-80921800-456-8092
8010 Castleton Road
Indianapolis, IN 46250

Bekins was founded by brothers John and Martin in 1891. Headquartered in Indianapolis, Ind., Bekins offers private and corporate domestic and international household goods relocation services as well as special commodities and logistic services. The United States Military also is one of Bekins' largest customers.

MOVE DISTANCES

  • In state
  • Out of state

MOVING SERVICES

  • Full-Service Move

SPECIALTY SERVICES

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Moving Company Business Info

Number of Trucks 0

Is this mover licensed for your move?

Movers in the state of Indiana are required to have a valid USDOT license and an Indiana state license (IHGC #) to operate legally within Indiana and across state lines.
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USDOT# Required 2256609   Federal Complaint History >
IN license (IHGC#) Required Not Found Warning icon Verify here >
Indiana Household Movers & Warehousemen Association (IHMW) Recommended Not Found   Verify here >

Bekins Van Lines, Inc. Reviews - 3


4 out of 5
Good Overall, with a few glitchesby

Overall, we had a very seamless moving experience with Bekins Northwest. Our initial quote was in line with our final billing, the individuals packing/loading/delivering our possessions were friendly and hard-working, and we experienced no major damage. However, I was frustrated by the communication from the management side. Specifically, after initially signing a contract, it took several weeks to get any response (with multiple follow ups on my end) to receive answers to basic moving questions and update our invoice based on new moving information. Secondly, I was told by two management contacts that our packing day would take 5 hours. Given that they only sent two individuals to pack our 3-bedroom home, this ultimately took 8 hours which was incredibly frustrating after having been given lower time projections. While I recognize we moved during the busy season (mid-July), these communication aspects could have been improved to take my review from good to great.

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Bekins Van Lines, Inc.
Jul 27, 2017

Hello, Brianna! Thank you for taking the time to leave us a review. We take customer feedback very seriously and are delighted that, overall, you feel your move went smoothly. We're sorry to hear that communication was an issue and will incorporate your feedback as we continually look for ways to better serve our customers. Thank you for trusting your move to Bekins!

5 out of 5
Good Experienceby

Gordy Grove moved us 1.5 years ago to Oregon and we requested him on our move back to Washington. He is professional and very detailed and organized. We were impressed at how calm and at the way he worked to get us moved. His communication style was great.

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Bekins Van Lines, Inc.
Jun 27, 2017

Hi Janet, thank you for taking the time to review our services. We are happy to hear you had a successful move to Oregon. Best wishes on your upcoming transition. We hope you enjoy your new home!

5 out of 5
Service and Crew Greatby

Not a single problem with service and crews in our move from Chicago area to North Carolina. Our Chicago house had a steep stair and crew was able to manhandle our bedroom furniture without damage. Everyone's politeness and wanting to make our move easy was very refreshing.

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Bekins Van Lines, Inc.
May 26, 2017

Hi Larry, thank you for taking the time to review our services. We are happy to hear you had a successful move from Chicago to North Carolina. We hope you enjoy your new home!

 

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