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Master Movers LLC

( 3.0 overall, based on 3 reviews)

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317-872-6683317-872-6683
2130 Winter Ave
Indianapolis, IN 46218

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Master Movers has the kind of local movers Indianapolis residents can count on to make the moving process easy and hassle-free. We have a team of experienced moving experts who can transport antique furniture, artwork, china, and other delicate items into your new space.

MOVE DISTANCES

  • In state
  • Out of state

MOVING SERVICES

  • Full-Service Move

SPECIALTY SERVICES

  • Commercial/Business Moves

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Moving Company Business Info

Number of Trucks 3

Is this mover licensed for your move?

Movers in the state of Indiana are required to have a valid USDOT license and an Indiana state license (IHGC #) to operate legally within Indiana and across state lines.
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USDOT# Required 1129783   Federal Complaint History >
IN license (IHGC#) Required Not Found Warning icon Verify here >
Indiana Household Movers & Warehousemen Association (IHMW) Recommended Not Found   Verify here >

Master Movers LLC Reviews - 3


1 out of 5
Terrible Experience by

Terrible mistake. Paid a deposit during booking with a card. I was then told, if I used a credit card after the movers arrive, it would be a 4% extra charge, so I paid before they arrived with same card they kept on file. As soon as they pulled up I had concerns. I asked them to take extra pro caution with my furniture because it was new. The movers assured me my things would be wrapped and protected. As they were moving my things, I heard a box fall. I also watch as my dressers bounced roughly around on the dollies as they were taking it down stairs. They were very rough and careless with my items. They half wrapped my furniture (pictures attached) and when I asked why it wasn’t being fully wrapped, I was told it wasn’t necessary. I asked if they could get in touch with the owner.

The owner was very rude. I told him I was very concerned. First I expressed that I didn’t want any surprises when paying for additional time to please keep me informed. Then I asked if he could please tell his worker to be more careful as they were being to rough. I asked him why weren’t their straps on the dolly to secure the items and he had some excuse and seemed to be irritated by my concerns.

Soon after the movers approached me and says the owner asked them to take a picture of my card. I declined and ask them to get him on the phone. I asked owner why was the picture necessary, explained it the same card that was charge originally and that any additional hours could be charged to the same card they had on file. He argued that he wanted a picture because I could’ve found the card on the streets somewhere. I became very offended by his comments and attitude towards me. He then demanded the guys to unload my things out of the truck and told me I was still going to pay.

So I basically paid for my new furniture to get beat up and damaged. They put the wrong tape directly. This man kept all of my money and I still had to call out another company to move me. Out $1000 and who knows what my damages amount too.

4 out of 5
relatively simple moveby

The move was relatively simple. They came in moved everything onto the truck and made their way out with it. I was asked for a tip at the end and pressured in. He was not happy with the amount I gave him and that is why I would not give them five stars.

4 out of 5
Well executed moveby

Everything about this move and the one they did for us previously was exemplary in every regard. Timeliness, appearance, professionalism, expedient, took great care of our belongings.
But at the end of this move, my fiancés cell phone came up missing. Unfortunately the only people in our residence throughout the duration of the move were the two gentlemen and us. Can't prove anything, but deduction is pretty simple in this case. We've been so pleased with this company and have referred them many times, however this will have to be our last.

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