They were supposed to box/pack my house for me and move my things 12 hours away to another state. A manager came to my home weeks in advance to assess my items and what would be needed for packing and the move. The movers showed on packing/move day with no cushion/bubble wrap and none of the hanging clothes boxes I requested. They did not allot enough time to pack my house and as such they literally threw and crushed my things into boxes. Worried that they wouldn't get finished and concerned for how they were packing, I ended up packing my entire kitchen with a friend while they packed other rooms instead of being able to pay attention to how they were packing and loading.
There seemed to be no order to how they packed the truck. I've moved with professional movers 4 times in the last 5 years so I've seen exceptional packing and this was as far from it as you can get. I had the driver actually tell me that he was going to have to leave my things behind because there wasn't room on the truck - the same truck size that moved my exact same items 8 months earlier (and had extra space at the back end). I pushed back and said we weren't leaving my things behind and the driver then seemed bothered and began haphazardly throwing my additional items in the truck. Of course a number of things unnecessarily got broken even after I requested that they be treated with extra care. At my new home, the unloading of unique/heavy items was embarrassing for a moving company. Since replacing the broken items, I have had to repeatedly contact the Baton Rouge office to try to get reimbursed for the damages despite that I also bought extra insurance through them for the move. They are very unprofessional. This office is not doing any favors for the Two Men and a Truck brand, with which I have had previously positive experiences moving with their Birmingham office. What a complete failure. I cannot recommend this company. Moving is already stressful enough without having to add all of this extra hassle. Do yourself and favor and pack your valuables yourself and use another company to move your things.