Please, stay away from this company- they are the SPIRIT airlines of moving companies- get you in with a low quote and up charge you on EVERYTHING else. Our quote went from $1,900 to $4,000 (NOT including tip) AND they did not deliver on the day we were guaranteed with Chris Collins, Senior Moving Consultant. The movers were responsible on site and we did receive our items 48 hours later with the majority of our boxes in tact, but the sales experience was a nightmare. Tom (supervisor) got our items down in 48 hours only because my husband and I had to argue for it and because we gave a very good tip to the movers on both ends. When we tried negotiating a hidden fee and said it would impact our ability to tip the movers, he said "do what you have to do." He did NOT care about the movers at all and wanted every cent of their hidden fees.
Go with a mover that utilizes technology to provide you a realistic estimate, scans your boxes instead of their manual counts, and shares ALL fine print items. Also, they did not properly explain how the process works- they collect your items, drive it to their warehouse, UNLOAD, then RE LOAD into another truck, and then move your items down- so your items are stored in a truck with another person's items and it is not a direct move. Don't be fooled with the low quote- the headache was not worth it and I could have gone with a more reputable company for $2500-$3000 and STILL SAVED!