I have used Gold Standard's services a couple of times now, as have family friends. I have never once had an issue with the quality of the movers, until last night. I was expecting them to bring furniture movers/dolly, something, as they have in the past. They showed up with a tow strap. Seriously? I want to say that Durant (I hope I spelled his name correctly) is the only guy on the crew that was sent to my apartment last night that needs to remain on staff. He has been helpful and respectful each time I've worked with him. I do not want this feedback to be a reflection of him, he's the good one. As for the other two, they were the opposite. If I were a business owner? I definitely wouldn't want them representing my brand and my company. The sense of urgency is zero. Absolutely no hustle!! I understand that they are paid by the hour, but I do not pay for slacking, but that's exactly what I got. I was up in the apartment, helping direct, when no one came back up for almost 20 minutes. I went down to the truck, my couch was wedged end-to-end between the bottom and top of the truck, are you kidding!? Fastest way to damage the ends of a fabric couch! They were all staring at it scratching their heads. In all my life, I have never once moved a couch end-to-end in a moving truck, and I've moved a lot! They had simply zero clue on how to load a truck properly, and I hope whatever they loaded before I intervened isn't damaged. From there, I had to rearrange almost the entire truck. I was in the truck for the rest of the night, which was more than two hours. I should of paid myself! I'm pretty sure my boyfriend and my mother were more help than the Gold Standard crew. Actually, I know they were. I'm questioning if that should be the company's name, because the experience was far below standards I would expect from a company with gold in their name.
Gold Standard Moving And Transport
St Paul, MN 55423
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Gold Standard Moving And Transport Reviews - 3
Arrived 2 Hours late, complained about removing shoes in the home on a rainy day. Packed the Moving vehicle with no true regard for organization and security, which required us to rent an additional truck. The Lifters were great, kind and worked hard. Nathan was rude to homeowners and his own help.
We canceled our second day move in with Nathan and found an alternate solution.
Nathan and Kyle were my movers. I received several calls and email communication from Nathan prior to moving. He answered questions and made me comfortable with the process and timing. He also helped me decide how many furniture pads to rent to protect my furniture and carpet during the move. I broke my move into two separate days as I was closing on both houses on the same day. On the day of the first move they showed up on time and helped direct the packing of the truck as well as move all of the heavy items. We moved from my old house to the garage of the new house on the first day. The distance between the houses is about 10 miles. It took 3.5 hours to load the truck, drive to the second house and unpack it all into the garage. We used a 30’ enclosed truck. I also had 3 additional helpers moving boxes and packing the truck during this time. On the second day they helped move from the garage into the new house. In 2.5 hours they moved all of the heavy stuff and helped with some boxes as well. They made sure all flooring and furniture were protected during the move so that no damage was done. They moved some tricky pieces in through narrow areas and managed to not damage any of the walls along the way. They were flexible with the timing as my closing changed from when I booked the service to the actual move days. I was very appreciative of their willingness to change the schedule last minute. I would highly recommend them.