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"Worst experience ever"

Review of American United Van Lines
1 out of 5
Worst experience everby

Terrible experience. This was a long distance move and I was completely lied to throughout the entire process. I was asked for the first possible drop off date but then they decide they wanted to deliver before my lease started at my new home. I was told it would be at least 2 more weeks before they could deliver again but then I received a call saying they would be there in 3 days. Total relief. Then I received a call saying the truck broke down and it would be at least a week. Then I received a call saying it would be 2 more weeks. Then a call saying my stuff was not on the broken down truck but still in the warehouse. Then I got a call saying it would be 2 weeks but I would have 24 hour notice. 2 weeks passed and I tried getting an exact time for delivery but they couldn't give me one. I got a call from the mover saying he was in my neighborhood and ready to deliver with no warning so I could not reserve the loading dock or prepare for the move in. When they arrived they tried charging another $1000 because the elevator wasn't close enough. Seriously? So ridiculous. Finally got it all in but ended up with broken pieces and someone else's stuff. Disaster from start to finish. Never again- they were horrible! Do not waste your money or time!

American United Van Lines Reviews - 6


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American United Van Lines

( 1.7 overall, based on 6 reviews)


1877-203-24051877-203-2405
6216 Westgate Rd Unit A
Raleigh, NC 27617

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American UNITED Van Lines is a Full-Service Local and long distance moving company that covers all USA Moves, we are fully Licensed and insured offering a variety of moving|related services. The guiding principles of American UNITED Van Lines, consisting of great service, intelligent transportation solutions, and fair competitive pricing. American UNITED Van Lines can assure you that wherever you are moving to or from, there will be experienced, well-trained personnel provided to handle your move.

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