I move frequently (every 10-12 months) and know how stressful it can be to find a quality moving company you can trust. I also have never been upset & shocked enough to post a negative review, until now. Oz Moving is not a company you should trust with your property, regardless of the positive reviews.
We selected Oz because of the reviews here...careful what you believe.
Moved from Brooklyn, NY to Austin, TX in April 2017. The crew that loaded the truck were great! On time, respectful and gentle with our belongings.
The delivery, however, was late and poorly coordinated. Instead of a 8 hour window, the driver provided a 48 hour window. Upon arrival, everything was soaked and the boxes were nearly destroyed!
These were BRAND NEW Uhaul boxes, which are designed to be reused. We invested in strong packing materials so our items could be immediately placed in storage as we travel for the next year.
When the truck arrived, you will see all the boxes are soaked through, breaking open and crushed. Wardrobe boxes which held thousands of dollars in designer clothes were destroyed, with clothing exposed.
We also paid Oz to professionally pack expensive art pieces. The first image is the Oz packed art work, which is obviously soaked through & damaged. We had to peel the packing off and dry the art work with towels. Also, they unwrapped our $8,000 Portuguese platform bed, the entire headboard was dripping wet. I personally had to wipe it dry with the sleeves of my shirt!
After informing Oz of the state of our property, they refused to do anything except pay $80 for the trouble. We have had to buy new packing materials and repack all of our property. This took an entire weekend and cost over $200 in new materials.
Even after sharing these pictures of the wet property, and pointing out the puddles in the back of the moving truck, OZ refused to admit the boxes were damaged, and claim their contractor company who delivered our property has never had issue. In other words, they don't care about quality or truth.
After paying Oz over $2,200 (with last minute additional fees for shuttle, and overall more expensive than most companies) we expected a quality of care and service that Oz COMPLETELY failed to provide.
You have been warned folks, use at your own risk. Terrible Terrible Terrible