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"Dishonest, Awful, carelessly & destructive"Review of Taconic Moving and Storage
After speaking to the owner of the company who called me immediately after my inquiry on the Internet, he informed me that I was a local “neighbor” & that he was going to give me a good deal I informed him that I was a first-time user of a moving company & was very anxious about how things would go, he told me that I was in safe hands, he quoted me a price over the phone, then he called me back to let me know that he stalked my Facebook profile, even repeating the high school I went to in another state. I thought it was weird but because he lived locally, I overlooked it & went with his company anyway. Per his request, I sent him a list of items to be moved, he then sent me a quote . A 1/3rd of the belongings on the list were moved from the house by me prior to the move date (March 29) feeling assured that it would definitely take less time for the actual move then the 4 hours quoted. The day of the move ended up taking 6 hours and the bill was exactly double the quote, I was never told about the $179 charge to use plastic wrap & tape to which the empty’s were thrown all over the house, (house that we moved out of had more than a dozen empty tape rolls laying around the floor) not to mention they put most of the plastic wrap they wrap the furniture with in the garage in a pile rather than take it with them, they also put half of my boxes that belong in the house in my new garage rather than bringing them all the way into the house as if they were giving up needless to say things were missing for a couple days until I could locate everything. They also put random boxes in random rooms I had things that belong downstairs and that were clearly marked up in my bedroom things that were meant for the computer room and were clearly marked, in the kitchen it was a complete shit show! When we arrive to the new house before they unloaded, they presented me with a ridiculous bill, which included $179 for tape and plastic that I was unaware of which included a $50 charge for a truck that I was told there wasn’t going to be a charge for, which included seven hours six for working and one for travel time the man talk to me for almost 40 minutes and then charged me at the end of the day for the time that it took to move things in I have a collection of Faux houseplants 6-10 Ft tall I have about 15 of them, all of which were messed up in the truck somehow during travel, all of the Spanish moss was out (normally glued inside pot) & broken one ceramic pot was chipped the list is endless! At the end they insisted cash, that wasn’t a problem however they insisted I pay tax on that cash which I refused to pay! These unprofessional people practically destroyed a quarter of my items/Furniture, I have pictures of almost every piece of furniture chipped and damaged somehow my dresser drawer is broken off track, they put the broken truck pieces in the drawer.
The inside shelving (they took out & wrapped) on my brand new TV entertainment center, Is chipped everywhere, I have two very expensive gigantic mirrors one of which is is scratched/Raked really bad be on the front, the other has a chunk of wood missing from the corner,
the only piece of furniture they took apart was my vanity and while doing so (Not sure how) they bent the long thick wood screw and it stripped out the inside of the leg, this vanity is brand new and cost me $400 & was purchased 6 weeks prior to the move, most of the furniture they moved was brand new and purchased for my new home. I have uploaded images of just a fraction of items that were damaged in the move, including one image of the front of a very beautiful mirror that has three long scratches down the center. I absolutely would not recommend this Mickey Mouse Company to anyone, no one should have to have their things destroyed simply because they trusted someone, no one should be quoted something and then after the work is halfway done be presented A double bill!
This company is awful, I wrote them a letter they never responded I’ve spent several nights crying over some of the things that we’re ruined, each day I find something else that was either chipped scratched, dented or broken. I’ve sent a letter to the BBB & Yelp.
Taconic Moving and Storage Reviews - 1
Taconic Moving and Storage
Fishkill, NY 12524
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