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"The worst experience I ever had!"

Review of Atlantic Van Lines
1 out of 5
The worst experience I ever had!by

ATLANTIC VAN LINES the worst company I ever worked with. I never had such a bad experience in my life! Driver who made a delivery yelled at me and used inappropriate words because i asked him to show my furniture first before paying to make sure that it was actually my furniture. He was very rude to me and then manager who I talked to just said that she is out of her hours and if I want to talk about it i may call tomorrow. She didn't even apologize for their employee. I never could imagined that for my money someone will talk to me that way! It is terrible! Very disappointed in them. Worst customer service was provided. Managers of this company don't know how to talk to their customers and they don't value customers' time. In the beginning they kept calling and moving pick up time, which was very inconvenient since I needed to rebook an elevator every time they called and after all the latest time they suggested, I couldn't book an elevator because it was already booked by someone else. Then the worst thing happened. They deinformed me about a delivery time to the other province. When I booked my move with this company they told me timeline was 5-6 days. In fact It was one month. And when it finally happened and they called and informed me that tomorrow I will have a delivery from 9 to 12 in the morning in fact I took a day of and stayed at home for all day and they didn't show up until 8 in the evening. I spent all day waiting for them, i lost money I could earn at work and they even didn't bother to call and say that there is a delay. I strongly recommend never use service of Atlantic Van Lines in order to keep yourself nervous, mood and furniture. Lots of furniture came broken. Every time when I called their office and left message they never called me back. They just don't care about their reputation. Besides there is a catch with the price when signing the agreement they try to fool their customers. Be careful with this company, never use their services!

Atlantic Van Lines Reviews - 2


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Atlantic Van Lines

( 3.0 overall, based on 2 reviews)


416-335-1771416-335-1771
650 Kingston Road
Toronto, ON L1V 0B8

A moving company for Canadians relocating in Canada. Last minute moves welcome. 30 Days free storage.

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