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"Expensive and Unreliable"

Review of Austin Moving Forward
1 out of 5
Expensive and Unreliableby

(1) Took way too long:
The move should have been max 4 hours, but instead took 7.5 hours. I scheduled the move for a Tuesday afternoon so that the move could go smoothly without traffic or elevator issues. We had everything packed and ready to go, but it felt like the movers were intentionally working slowly so that the move would take the whole day. One of the guys was very inefficient and was more interested in chatting with me than working. I even saw him skipping as he carried one of my boxes.

(2) Furniture was scratched:
Additionally, despite the time, tape, and resources they used to wrap our furniture, we still had scratches and dings on our dining room chairs, desk, and nightstand.

(3) Drove into our mailbox:
Lastly, the movers backed their truck into our brand new mailbox and now it doesn't close.

I hope you learn from our mistake and choose someone else. We spoke with some friends about how much the move cost and they confirmed our suspicions that we got swindled. I've moved a lot in my life and this is by far the worst moving experience I've had.

Austin Moving Forward Photo 1
Austin Moving Forward
May 11, 2018

We worked out the problem and gave her time off of her move. She agreed she would take this review down .

Austin Moving Forward Reviews - 12

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Austin Moving Forward

( 4.5 overall, based on 12 reviews)

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9201 Brown Lane #191
Austin, TX 78754

We are Austin’s premiere eco-friendly moving company! Our founder is a busy mother of two who felt it was important that children and future generations grow up in a less toxic world. This is our company's core belief. We use recycled boxes, wrapping paper and plastic, biodegradable packing adhesives and Loaner Boxes to reduce our carbon footprint.

We are a full-service, local, and family owned Moving and Storage Company offering the best in Statewide Residential and Commercial Moves. We are licensed, bonded, and fully insured and all of our services are handled by a professional team, trained to ensure a hassle free moving process. Our team provides trust, dedication, and exceptional service to all of our clients at reasonably priced rates.

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