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"Beware of this moving company's tactics"Review of Scout Moving & Storage
If find it hard to believe that this company has so many good review. They must have paid for them, and in a way did, since they won't give any type of compensation unless you remove your negative review.
If I could give them less than 1 star I would. I contracted with Trans United (Josh) to schedule a move for our daughter from Washington to California. This is the first time we have ever used professional movers. From the beginning I was told lies; i.e., they have their own movers (don't contract out), the items would be delivered in about a week and the cost would be $1200. The movers were actually a company named Scout Moving . According to Trans United (Chris, David, Josh, Isaac and Jason) they belong under the same "umbrella" as Scout but Amanda at Scout says they aren't affiliated. More lies by both companies. Total bait and switch. Charged us $300 more than expected and then stopped taking my calls when I disputed the amount. I kept getting the "I will look into this" by the people named above and then never called back. Told them they were pretty much holding my items hostage since if I didn't make the final payment they wouldn't deliver and then I would have to pay storage and additional fees. I knew that once the final payment was made I would never get a refund or as Jason put it when he told me I was terribly confused a "I'm sorry about your experience, here's a little something for you to move on" not a refund and once you remove your review we will process it. I was actually ready to do this until I read their response to my review and told more lies, i.e., "We provided a quote to Mrs. Cooper over the phone for what was to be a minimal move and on move day she had over 25 extra large boxes." If this is true you owe me 13 boxes because only 12 were delivered (and only 12 were packed according to my paperwork).
Please take heed of this review and steer clear of this company and Scout Moving.Please take heed of this review and steer clear of this company and Scout Moving
Scout Moving & Storage Reviews - 2
Scout Moving & Storage
Kent, WA 98031
Long distance moving company servicing the greater Seattle and Tacoma area. Full service moving to all lower 48 states. We provide packing, loading and wrapping of all furniture for interstate moves.
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From beginning to end this was the easiest move I've ever made. My request for a quote was answered promptly. Their pricing was superior to their competitors. My movers were on time. They worked... Read more